Follow these steps to install and connect your SimTrekGo eSIM.
Before installing
Check when your plan validity starts. Some plans start on installation, while others start on first network connection.
Device compatibility
Your phone must support eSIM and be carrier-unlocked.
Step 1
Install your eSIM
Open Settings → Cellular (or Mobile Data) → Add eSIM. Scan the QR Code from your order.
If QR scanning is unavailable, choose the manual option and enter the SM-DP+ and Activation Code exactly as shown in your order.
Step 2
Turn on your eSIM
In Settings → Cellular (or Mobile Data), select your SimTrekGo eSIM and turn on Turn On This Line.
Step 3
Select the eSIM for Mobile Data
Open Cellular Data (or Mobile Data) and choose your SimTrekGo eSIM as the line used for mobile data.
Step 4 Important
Turn on Data Roaming
Select your SimTrekGo eSIM, then switch Data Roaming on. Most travel eSIMs need roaming enabled to connect.
Step 5
Check APN if required
If your order shows an APN, enter it exactly as provided under Cellular Data Network. If no APN is shown and the connection fails, contact Support before entering an APN.
Step 6
No connection?
Open Network Selection, turn off Automatic, and try one of the supported networks shown for your eSIM, if available.
Step 1
Install your eSIM
Open Settings → Network & Internet (or Connections) → SIMs / SIM manager → Add eSIM. Scan the QR Code from your order.
If QR scanning is unavailable, choose the manual option and enter the SM-DP+ and Activation Code exactly as shown in your order.
Step 2
Turn on your eSIM
In SIMs or SIM manager, select your SimTrekGo eSIM and switch it on.
Step 3
Select the eSIM for Mobile Data
Under Preferred SIMs or Mobile data, choose your SimTrekGo eSIM for data.
Step 4 Important
Turn on Data Roaming
Open your SimTrekGo eSIM settings and switch Roaming or Data Roaming on. Most travel eSIMs need roaming enabled to connect.
Step 5
Check APN if required
If your order shows an APN, enter it exactly as provided under Access Point Names. If no APN is shown and the connection fails, contact Support before entering an APN.
Step 6
No connection?
Open Network operators, turn off automatic selection, and try one of the supported networks shown for your eSIM, if available.